Occupational Certificate: Facilities Manager

• Facilities Managers
• Assistant Facilities Managers
• Building Operations Supervisors
• Estate and Maintenance Managers
• Senior Facility Management Professionals

• Facilities Management Fundamentals: Core FM principles, workplace communication, and industry best practices
• FM Strategy and Policy Development: Understanding governance, risk management, and business continuity
• People Management and Leadership: Managing teams, stakeholder engagement, and performance monitoring
• Procurement and Contract Management: Supplier management, contract negotiation, and compliance
• Movable and Immovable Asset Management: Optimising building assets, space utilisation, and facilities planning
• Corporate Governance and Business Continuity: Risk management, emergency preparedness, and compliance
• Sustainability and Environmental Stewardship: Energy-efficient and sustainable building practices
• FM Technology and Smart Building Integration: Leveraging digital tools for improved operational efficiency

The qualification comprises three components, namely:

Knowledge Modules (KM)

Module provides the theoretical and conceptual foundation required for an occupation. It includes industry standards, regulations, principles, and best practices to perform specific job functions effectively.

• Delivered in a structured classroom or e-learning environment.
• It covers the theoretical knowledge required for a specific occupational role (e.g., FM structures, service delivery models, regulatory frameworks, and risk management).
• Assessed through written exams, assignments, and case studies to evaluate understanding before practical application.

Practical Modules (PM)

The Practical Module focuses on hands-on skills and technical competencies required to execute job-specific tasks. It bridges the gap between theory and real-world application by developing proficiency in specific techniques and processes.

• Learners engage in simulated or structured practical exercises related to their occupation.
• It covers specific skill sets, such as using software, conducting facility audits, preparing budgets, and implementing maintenance plans.
• Assessed through practical demonstrations, role plays, case-based assessments, and scenario-based exercises.

Workplace Module (WM)

The Workplace Module ensures learners gain real-world, on-the-job experience by applying theoretical knowledge and practical skills in a working environment.

• It requires structured workplace experience under the supervision of a qualified mentor.
• Learners must demonstrate competence in real-world tasks, such as managing facility operations, monitoring service providers, or implementing an asset management plan.

Assessed through workplace logbooks, supervisor reports, and competency evaluations.